Privacy Policy

This personal data protection policy details the conditions under which Carrefour carries out, as data controller, the processing described below and relating to the personal data of users of this site, being designated below by the term « you ».

When you use the site, we may obtain your personal data directly or through our partners as well as share them with these partners in order to achieve the following objectives:

  • Manage your registration and authentication (eg. Google Oauth)
  • Analyze your use of this site, ensure debugging and improve its functionality (ex. HubSpot Analytics, Google Analytics)
  • Monitor stability and performance (ex. Sentry)

The categories of personal data that we may process are as follows:

  • Identification data (e.g. name, first name, email address, etc.)
  • Connection data (e.g. IP addresses, logs, device identifiers, connection identifiers, timestamp information, etc.)
  • Internet (e.g. cookies, trackers, navigation data, audience measurements, etc.)

We process your data when this processing is necessary for the performance of a contract or pre-contractual measures taken at your request, on the basis of your consent, in compliance with a legitimate interest or in the event of a legal or regulatory obligation.

Your data is kept solely for the period necessary to achieve the objectives indicated in this policy.

If your data is no longer necessary for the objectives set out in this policy, it will be duly deleted, unless it is necessary to retain it for a longer period (i) to ensure compliance with legal retention, accounting and reporting obligations. taxation, (ii) for the preservation of evidence during the applicable limitation periods, and (iii) so that we can exercise our rights in the event of a dispute or legal action during the duration of the procedure or investigation.

Your data may be transmitted to companies located in countries outside the European Union, and in particular in the United States, which is subject to an adequacy decision by the European Commission.

With regard to your data, you have the following rights: access, rectification, erasure, opposition, limitation of processing, portability.

In order to exercise your rights, you can send us an email or postal mail to the addresses below, specifying the right you wish to exercise, your personal data concerned by your request and indicating your first and last name as well as that your business:

  • Fill this online form
  • Email: [email protected]
  • Postal mail : Carrefour Customer Service – Right to Personal Data, 35 rue Pierre et et Dominique Ponchardier, Espace Fauriel, CS 60337, 42015 Saint Etienne Cedex 2.

If, after having contacted us, you feel that your rights with regard to your personal data have not been respected, you may lodge a complaint with the Commission Nationale de l’Informatique et des Liberté.